Usage guidance

Guidance

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About reservation

Reservations for PICA resorts are accepted from midnight the same day three months before the use day until the morning of the day.
Online reservations require registration as a PICA member, so it will be easier if you register as a member in advance.
* PICA members have benefits such as priority reservations.

We recommend you make an early reservation through online reservation during popular days such as Golden Week and summer vacation!

For group use

For groups of more than 6 buildings (sections) that are used once (1 night), we will treat it as a group use, and specialized staff will handle it.

About cancellation / change

About cancellation fee

  • In case of cancellation, a cancellation fee will be charged for accommodation, meals, and parking based on the regulations.
  • When canceling the charge per person (person price plan), a cancellation fee will be charged according to the number of people canceled.
  • Cancellation fees will be sent by mail or email. (Bank transfer. Please bear the transfer fee.)
  • There is a cancellation fee such as "the number of nights has been reduced", "the number of buildings has been reduced", "I reserve the accommodation but cancel the reservation of ingredients". You may have to pay.
  • You can only change the schedule once during the cancellation period. Please note that if you cancel the changed schedule, the cancellation fee for the first time or the cancellation fee after the change, whichever is higher, will be applied.
Cancellation fee for accommodation reservation

2024年3月31日までご利用の4日前までキャンセルチャージ無料といたします。
※3日前からのキャンセルは、通常通りのチャージが発生します。
※ご精算(チェックイン)後のキャンセルはお受けいたしかねます。予めご了承ください。

Contact date

cancellation charge

4 days before use date

free

3 days before to the day before use

50%

On the day of use

100%

海上の状況により定期船の欠航が予想される場合、前日までにPICA初島スタッフよりご連絡いたします。
 また、その場合はキャンセルチャージはいただきません。

Cancellation fee for food reservation

Contact date

cancellation charge

4 days before use date

free

3 days before to the day before use

50%

On the day of use

80%

No contact

100%

※利用日当日は含まずカウントします。例えば、8月15日のご予約のキャンセル料発生対象期間は、8月12日からとなります。つまり、8月11日まではキャンセル料、手数料は発生いたしません。

Reservation changes, rental items added, optional ingredients added, cancellation

You can perform each procedure by logging in to "Reservation My Page".

Basic information

Check in Check out

check-in
14:00~17:00 (You will not be able to enter until 14 o'clock due to cleaning of the room and the venue)
  • Boat service departing from Atami Port at 4 p.m. is the last regular check-in. (If you miss your flight, please be sure to contact us.) )
    * Even if you contact us, we may not be able to prepare the designated meal.
  • Please present the printed "Reservation Details" confirmation at check-in.
  • Payment will be made at check-in.
check out
7:00〜11:00
  • Late check-out is not available at PICA Hatsushima. Thank you for your understanding.

Bath information

You can use the "Island Hot Spring" free of charge.
【Hours】10:00~21:00

There is no reservation system, so you can use it freely within the time.
Amenity goods (body soap, shampoo, conditioner) are available in the bathhouse.

  • We ask that customers with tattoos and tattoos (including one-point) refrain from bathing.
  • On Thursdays other than busy seasons such as Golden Week and summer vacation, "Shimayu" is closed. (If you stay on the Wednesday of the previous day, the check-out date is a regular holiday.) Closed only for hotel guests (6:30~8:00). Thank you for your understanding.

About garbage

On Hatsushima Island, in consideration of the environment, we compost food waste. Please dispose of combustible garbage, non-combustible garbage, etc. according to each separation method.

Notes on the venue

The use of open flames, fireworks, generators, and karaoke is prohibited in the venue.
The use of fireworks is prohibited on PICA Hatsushima.
* The act of lighting a bonfire, charcoal fire, etc. is strictly prohibited.

Please note

  • Smoking is prohibited in the room.
  • If the indoor equipment is damaged, you will be charged the equivalent of the actual repair cost.

Visit us

Precautions for those who come by car

To Hatsushima, please park near Atami Port and travel by boat.
Please use the Atami Municipal Parking Lot or the private parking lot for guests (reservation required).
* If you cannot board the last bus due to traffic congestion, etc., it will be canceled on the day, so please come with plenty of time.

Atami Municipal Parking Lot

There are several surrounding parking lots around Atami Port, but the nearest parking lot is the parking lot adjacent to Atami Port.

Car Park Name

Harbor Parking Lot

Number of parking spaces

56 units

Charge

駐車後16時間 1日最大料金1760円
30分 110円

Place

Wadahama Minami Town, Atami City, Shizuoka Prefecture (adjacent to Atami Port)

Details

PICA Hatsushima Accommodation Private Parking

Private parking is available for guests by prior reservation.

Number of parking spaces

23 units

Charge

1 night 2 days 3,500 yen + 1750 yen per additional day from

reservation

Please apply for "Optional Rentals" in the online reservation.

Place

A 10-minute walk from Atami Port Ship Waiting Area, next to Korakuen Hotel

Details

<Online reservation method>
  • If you use it for 2 days and 1 night, you can use it from the "rental" of the cart
    【Parking lot 1 night 2 days (2 days)】Please select "1" number of days of use "check-in date".
    The usage fee is 3,500 yen.
  • If you use it for 3 days and 2 nights, you can use it from the "rental" of the cart
    【Parking lot 1 night 2 days (2 days)】Please select "2" number of days of use "check-in date" "1" on the day of use.
    The fee for one day will be duplicated, but you will receive a discount of 1,750 yen / day at the time of check-in on the day.

Precautions at the sea ticket office

At the sea mail ticket office, please say "Reservation Holder".
Shipping rates are preferential for hotel guests.

About accompanying pets

From the viewpoint of protecting the natural environment on the island (because feces etc. may affect other ecosystems), pets are prohibited. Thank you for your understanding.

Estimated temperature

This is a guideline for the temperature as a reference when you visit.

January

February

March

April

May

June

July

August

September

October

November

December

Highest temperature

10.5℃

10.8℃

13.5℃

18.5℃

22.1℃

24.6℃

28.3℃

29.8℃

26.3℃

21.4℃

17.0℃

12.9℃

Lowest Temperature

3.9℃

3.7℃

6.2℃

10.8℃

15.0℃

18.5℃

22.3℃

23.6℃

20.6℃

15.7℃

11.0℃

6.6℃

* The values are those of the Ajiro Observatory. It is only a guide.

Various inquiries

Inquiries regarding facility and accommodation reservations

Please read "Frequently Asked Questions" before contacting us.
In addition, details such as facility equipment and floor plans are provided at "Accommodation Facilities".

You can change, cancel, or add options (ingredients, rental items) on your own My Page.
* It may not be possible to make some changes immediately before.

Please contact us by email using the inquiry form below.
We will reply to you one by one.
* Inquiries may increase before consecutive holidays, summer vacation, and the year-end and New Year holidays, and it may take time to respond.

Inquiries by phone

General reception

 📞0555-30-4580

PICAヘルプデスク 営業時間:9時~16時(日休み)
※総合受付のため「PICA初島」のお問い合わせとお申し出いただくと、スムーズです。

Local front desk

 📞0557-67-2151

PICA Hatsushima Island (Closed: Wednesdays and Thursdays *Excluding peak seasons)
〒413-0004 Shizuoka Prefecture Atami City Hatsushima PICA Hatsushima

PICA point member system

Every time you use it, you can earn points and get accommodation discounts
You can make priority reservations!

PICA Hatsushima