Usage guidance

Guidance

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About reservation

Reservations for PICA resorts are accepted from midnight the same day three months before the use day until the morning of the day.
Online reservations require registration as a PICA member, so it will be easier if you register as a member in advance.
* PICA members have benefits such as priority reservations.

We recommend you make an early reservation through online reservation during popular days such as Golden Week and summer vacation!

For group use

For groups of more than 6 buildings (sections) that are used once (1 night), we will treat it as a group use, and specialized staff will handle it.

You can also book rental items and ingredients!

We also accept reservations for rental items and optional ingredients online. (Food reservation is up to 4 days before use)
You can apply at the same time as the accommodation reservation, and you can add or change it on the way.

Add / change online
You can add it from "Reservation of optional items" by logging in to the reservation my page.

About cancellation / change

About cancellation fee

  • For cancellation of accommodation / food reservation, a cancellation charge will be charged as follows.
  • When canceling the charge per person (person price plan), a cancellation fee will be charged according to the number of people canceled.
  • Cancellation fees will be sent by mail or email. (Bank transfer. Please bear the transfer fee.)
  • A cancellation fee will be incurred, such as "the number of nights has decreased", "the number of buildings has decreased", or "there will be reservations for ingredients but the reservation will be cancelled." You may have to pay.
  • You can only change the schedule once during the cancellation period. Please note that if you cancel the changed schedule, the cancellation fee for the first time or the cancellation fee after the change, whichever is higher, will be applied.
Cancellation fee for accommodation reservation

2024年3月31日まで「素泊まりプラン」のみキャンセルチャージを無料といたします。
※食材の都合上お食事付プランは、4日前までキャンセルチャージ無料といたします。
 3日前からのキャンセルは、通常通りのチャージが発生します。
※ご精算(チェックイン)後のキャンセルはお受けいたしかねます。予めご了承ください。

Contact date

cancellation charge

8 days before use date

free

7 to 4 days before use

20%

3 days before to the day before use

50%

On the day of use

100%

Cancellation fee for food reservation

Contact date

cancellation charge

4 days before use date

free

3 days before to the day before use

50%

On the day of use

80%

No contact

100%

* Counting does not include the day of use. For example, the cancellation fee for reservations made on August 15th will start from August 8th. In other words, no cancellation fees or charges will be incurred until August 7.

Reservation changes, rental items added, optional ingredients added, cancellation

You can perform each procedure by logging in to "Reservation My Page".

Basic information

Check in Check out

check-in
14: 00-19: 00 (tent site 13: 00-19: 00)
  • If you do not arrive by 19:00, please contact the front desk.
    If you contact us, we will check in until 21:00.
    (Until 2:00 pm, you cannot enter due to cleaning of the room and venue.)
  • Please present the printed "Reservation Details" confirmation at check-in.
  • Payment will be made at check-in.
check out
7: 00-11: 00 (tent site / 7: 00-12: 00)
  • It is possible to extend the check-out (late check-out). (Charged)
    However, during high season and other seasons, late check-out may not be available depending on the circumstances of the customer checking in on that day.
    If you wish, please be sure to check with the front desk on the day. (We do not accept reservations)

Notes on the venue

  • Use of open fire bonfires, fireworks, generators and karaoke is prohibited.
    * If you want to set a bonfire, please bring goods such as a bucket so that it will not be placed in an open flame. Rental is also available.
  • Fireworks can only be held by hand at the designated place. (Fireworks and loud noises are prohibited.)

Precautions for those who come by car

  • Most types of cars can be installed side by side. Please use the guesthouse side parking lot after 2 cars.
  • At PICA Table Fuji, our staff members are looking around the venue at night so that customers can have a comfortable time.
    We would like to ask our customers for their kind understanding and cooperation so that they will be able to stay quiet after 10 pm.
    (Vehicles are not allowed to run inside the venue after 10 pm)
  • You will not be able to enter by car at night (22:00 to 7:00). Please check with the front desk.
  • Driving on the motorcycle is prohibited.
  • If you are staying for 2 nights or more and the type of room changes, you must check out by 11:00 am and you can enter the next room after 2:00 pm.

About garbage disposal

Please take your trash home with you. Combustible waste will be disposed of for a fee. (Please contact the front desk.)

About room / site use

The local elevation is about 1200m. It is an area where the climate changes easily, such as the temperature difference between day and night. Please be careful about clothes and equipment.

About the bath

This campsite does not have bathing facilities. Please use the nearby bathing facilities.
Nearest bathing facility Mt. Fuji Tenmo no Yu (20 minutes by car)

Showers are available at the guesthouse. (free)
[Operating hours] 8: 00-10: 00/15: 00-22: 00
(Available until 24:00 the day before holidays)

About accompanying pets

  • Please note that pets are only allowed to be informed when making a reservation. (Pet input items are also available for online reservations.)

Precautions for accompanying pets

  • Vaccination (mixed of 5 or more) Rabies vaccination (within 3 years from the last intake date)
  • The owner is responsible for monitoring the behavior of the pet dog.
  • Please be sure to connect with leads etc. in the venue.
  • You cannot take you to the guest house or public space.
  • If you inconvenience others or fail to comply with the above, we may refuse to stay overnight.

Various inquiries

Inquiries regarding facility and accommodation reservations

Please read "Frequently Asked Questions" before contacting us.
In addition, details such as facility equipment and floor plans are provided at "Accommodation Facilities".

You can change, cancel, or add options (ingredients, rental items) on your own My Page.
* It may not be possible to make some changes immediately before.

Please contact us by email using the inquiry form below.
We will reply to you one by one.
* Inquiries may increase before consecutive holidays, summer vacation, and the year-end and New Year holidays, and it may take time to respond.

Inquiries by phone

General reception

 📞0555-30-4580

PICAヘルプデスク 営業時間:9時~16時(日休み)
※総合受付のため「PICA富士西湖」のお問い合わせとお申し出いただくとスムーズです。

Local front desk

 📞0544-58-6881

PICA表富士(定休日:火・水 ※繁忙期除く)
〒418-0011 静岡県富士宮市粟倉2745

PICA point member system

Every time you use it, you can earn points and get accommodation discounts
You can make priority reservations!

PICA table Fuji