It can be accepted from the same day 3 months before the desired reservation date.
In addition, as a benefit of PICA members, there are members who can make priority reservations.

• Click here for details

Although it is not a complete reservation system, we will give priority to reservations, so if you fill up with reservations you will not be able to stay.
It is possible to stay on the day if there is space.
However, you may not be able to prepare meals even if you can prepare a room with a plan that includes ingredients.

• Online reservation and availability (24 hours reception)

For online reservations, please make a reservation after completing membership registration.

• Click here for details

本日(ご利用日当日)の宿泊の予約につきましては、現地フロントにて承っております。

• 現地フロントにお問い合わせください。
  PICA秩父　TEL：0494-22-8111

If there is a vacancy, you can register for reservation tomorrow or the day.
However, for online reservations, depending on the plan, you cannot register from 3 days in advance.

In that case, please make a reservation by calling the PICA Help Desk or PICA Chichibu.

The capacity is determined by the Ryokan Business Law and other regulations, and we cannot accept overtime.
Please consider booking the room in two separate rooms.

If you are staying only under the age of 18, you must obtain the consent (in writing) of a person with parental authority.
Please print, fill out, and seal the following Parental Consent Form and present it at check-in.

* One card is required for each person under the age of 18.
* Even if you are 18 years of age or older, if the guest is a high school student, one card is required per person.
* Please refrain from staying with only children under junior high school age.

• Click here for parental consent form

Yes. It is possible.
However, if the schedule is changed, the number of changes will be only once.
If you change the schedule within the cancellation charge period and cancel the changed schedule, the higher of the initial cancellation charge and the changed cancellation charge will be applied. ,Please be careful.

Customers who make online reservations We accept changes from My Page or by using the inquiry form.

• When you operate by yourself from online reservation

• Please log in from the user login screen and perform the requested operation from the "Confirm/Modify" button for the reservation.

• Please contact us using this form.

• Inquiry form from WEB

There are two methods. Either facility can be added.

• From My Page, press the "Confirm/Change" button for the existing reservation, then press the "Change Content" button.
  Add from the "Add facility" button on the upper left.
  *If there is no "Change content" button, it cannot be changed because the deadline for changing the reservation has passed.
• Make a new reservation.
  *Although the reservation number is divided into two, if the reservation date approaches, reservations with the same customer ID on the same day will be automatically combined.

We do not accept reservations by email.

Changes, cancellations, additions, etc.
Please log in from My Page on the online reservation site to complete the procedure, or contact or request from the inquiry form on the WEB.

• Click here for My Page login screen
• Inquiry form from WEB

Since the impact will differ depending on the course and power, we will provide information on the operation of the facility on the website while judging the situation.

原則として、予約金（前払い・内金）は必要ありません。宿泊日当日に、現地フロントにてお支払いください。
ただし、団体でのご利用の場合は、事前にお支払いをお願いする場合がございます。

また、WEB決済でご予約の場合は、予約確定時にクレジットカード決済となります。

予約確定時に、クレジットカード決済が行われます。

ご予約内容の変更などにより決済金額が変更となる場合は、変更後の金額で再度クレジットカード決済を行い、変更前の決済は取り消しとなります。

変更前の決済分がカード会社から返金される時期は、カード会社によって異なります。
返金時期については、恐れ入りますが、ご利用のクレジットカード会社へお問い合わせください。

• キャンセル料金が発生する場合
  ご予約時にお支払いいただいた金額からキャンセル料金を差し引き、差額を返金いたします。
• キャンセル料金発生期間内に、同じ宿泊日の予約を取り直された場合
  返金処理の確認が必要となります。
  必ずヘルプデスクまでご連絡ください。

ご予約確定時に、クレジットカード決済が行われます。

予約内容を変更した場合は、変更後の金額で再度決済され、変更前の決済分は返金処理されます。
そのため、一時的に2回分が引き落とされる場合がありますが、変更前の決済分は後日返金されますのでご了承ください。

• 返金時期はカード会社により異なり、数日～75日程度かかる場合があります。
• 返金処理の状況やカード会社へのデータ到着状況については、PICAでは確認できません。
  返金状況については、カード名義人ご本人様よりご利用のカード会社へお問い合わせください。

We will decide your location the day before.
This is a group of young people who have all the reservations, such as wheelchairs and elderly people near the toilet / cooking building, and people coming in 2 families and 2 sections next to each other or close to each other. This is to try to separate the person and the family with children.

Therefore, please note that even if you enter the location designation etc. in the communication column etc., we will not be able to answer exactly as it is.
On the other hand, if you have a handicap or are elderly and would like a place, please indicate so in the communication column. We will consider it as much as possible.

It will be very crowded depending on the date.
We apologize for the inconvenience, but please try again at a different time, or we are available online 24 hours a day.
If you have already made a reservation and want to change the contents, please contact us using this form.

• Online reservation
• Inquiry form from WEB

For inquiries about accommodation facilities, please call the PICA Help Desk or call us.
Please contact us using this form. I'll get back to you.
For weather and surrounding road conditions, please contact the local front desk (0494-22-8111) for smooth information.​

• WEB inquiry form

Please enter your registered email address from "Forgot your password" on the login screen.
We will send you a URL for resetting your password.
If you do not receive the email after a while, please check the spam folder or trash.

• Login screen

The following are possible reasons for not receiving it.

When using a free email address
In free mail such as gmail, hotmail, and yahoo mail, it has been reported that the mail is sorted to the trash or another folder.
Can you use the search function to search for "pica" or check the trash can?

If your email address is spelled incorrectly

• In this case, after logging in from this login screen, you can change to a valid address from the "Change personal information" screen.

When registering a mobile email address
If you register with your mobile email address, it may not be possible to deliver properly due to the character limit. Please change to the PC address in the same way as above.

When the mail account is set to be rejected or specified
If you cancel the rejection setting etc. in your own email settings, it will be delivered.
Please change the settings so that you can receive emails from the domain @pica.co.jp.

If your mailbox is full
This is a possible case when you try to send an email to yourself, but do not receive it.

If none of the above cases apply, sorry for your inconvenience, but PICA Help Desk (0555-30-4580) Please contact us.

いいえ、予約確認書の送付は行っておりません。
お電話口で「予約番号」を伝えさせていただきますので、必ずメモをとり控えておいてください。
予約の変更やキャンセルの際も、予約番号があればスムーズに手続きができます。
また、Ｅメールアドレスをお持ちの場合、オペレーターがメールアドレスを登録することで、お客様ご自身で予約内容を確認いただくことができます。
パスワードは「パスワード再発行の手続き」で送付されます。

I'm sorry. We do not accept cancellation waiting.
However, if you use the cancellation information distribution service only online, you will be notified of the cancellation information and you can make a reservation as soon as possible.

[Registration method]

• Register as a user using the PICA online reservation system.
• Log in
• If you click the "x" mark that indicates full occupancy in the availability display of the desired facility / schedule, "Cancellation information delivery candidates" will be displayed.
• You can enter the registration screen by clicking the "Distribution application" button.
• Complete by registering the desired facility (section / number of nights) and the email address to receive the delivery email.
• As soon as it is delivered, proceed to online reservation and click the availability "○" or "△" to register the reservation.
• Reservation registration is complete when the screen "Reservation procedure is complete" appears. Please also check the email you receive.
• Once delivered, the settings will be cleared. If you wish to receive it again, please register again.

• PICA online reservation system

• There is no limit to the number of registered distributions.

We will inform you at the PICA help desk.

0555-30-4580 (Business hours: 9:00 to 16:00, closed on Sundays)

コテージの日帰り利用につきましては、当日に空きがありましたら、ご利用が出来る場合があります。

ご来場前にフロントへお電話にてご確認ください。

事前予約は承っておりませんので予めご承知おきください。

• フロント TEL：0494-22-8111

割引適用日でないか、もしくは、割引適用条件外の場合がございます。

また、プレミアムハッピーフライデー割引の場合
ご予約時は、通常のハッピーフライデー宿泊料金が表示されます。
条件を満たしたご予約については、チェックイン時に割引いたします。

• 割引適用条件の詳細はこちらからご確認ください。

割引適用日でないか、もしくは、割引適用条件外の場合がございます。

また、プレミアムアフターホリデー割引の場合
ご予約時は、通常のアフターホリデー宿泊料金が表示されます。
条件を満たしたご予約については、チェックイン時に割引いたします。

• 割引適用条件の詳細はこちらからご確認ください。

Check-out time may be extended for an additional fee only if there is space available on the day.

Advance reservations are not possible, so please check at the front desk on the day.

Advance reservations cannot be made, but if there is a vacancy on the day, you may be able to check in early for an additional fee.

Please call us before visiting.

• フロント TEL：0494-22-8111

Please use this form to contact us/request for dates, number of people, usage fees, etc. I'll get back to you.

• WEB inquiry form

Eligible from 3 days before the date of use. No fees will be charged up to 4 days in advance. In the case of ingredients, it is eligible from 3 days before the date of use.

• For example, a cancellation fee for a reservation made on August 15 will be charged from August 12. In other words, there will be no cancellation fees or handling fees until August 11th.

• Please check here for details on the cancellation fee.

For online reservations, cancellations cannot be processed the day before or on the day.
Please contact the local front desk or
Or please contact us using this form.
We will get back to you with confirmation. After that, the cancellation process is performed.
However, we will charge a cancellation fee based on the arrival time of the email.

• WEB inquiry form

ご予約方法にて支払い方法が異なります。

• 「WEB決済」にてご予約の場合
  ご予約時にお支払いいただいた金額から、キャンセル料金を差し引いた差額を返金いたします。
  ※新規予約（別の予約番号）にてご予約を取り直した場合は、必ずヘルプデスクへご連絡ください。
• 「現地精算」にてご予約の場合
  キャンセル料金のお支払いについて、メールまたは郵送にてご案内いたします。
  ご案内内容をご確認のうえ、マイページからクレジットカード決済、または指定の銀行口座へのお振込みにてお支払いください。

雨天でも当施設は通常営業しております。 ご予約のお客様は雨具等の準備を整えてお越しください。

「どうしても・・・この天気では・・・」という時には 日程変更（手数料等かかりません）をお勧めいたします。
但し、日程変更の場合、変更回数は１回のみとなります。
キャンセルチャージ発生期間内に、お客様の都合で日程変更を行い、その変更した日程をキャンセルする場合のキャンセルチャージは、初回のキャンセルチャージか、変更後のキャンセルチャージのどちらか高い方が適用となりますので、ご注意ください。

鉄道・高速道路などの公共交通機関が不通となるような災害時においてはその限りではありませんので、その際は現地（0494-22-8111）にお問い合わせください。

It doesn't cost. The number of nights and the number of buildings are subject to the reservation cancellation fee.
Changes from one building per night to one building per night of a different type will be treated as a change, so no cancellation fee will be incurred.
However, if you change from 2 buildings per night to 1 building per night, a cancellation fee will be charged for 1 building.

A cancellation fee will be charged depending on the number of people who have been canceled.
Payment will be made together with the accommodation fee on the day of stay.

On the day of the event, you can settle the payment together with the room rate at the local front desk. Alternatively, you can send the invoice to the designated location separately.

We have charcoal, firewood, canned beer, juice, tea, sweets, sunscreen, makeup remover, souvenirs, etc.
Depending on the product, it may be out of stock or not available. Please note.

You can use each company's credit card.

季節により必要となります。自然の多いキャンプ場ですので、「蚊・ブヨ・蜂・蛾」などいると思ってご来場いただく方が良いです。
虫に弱い方は、長袖・長ズボン・運動靴等の着用や防虫グッズ等をご用意ください。

It is near the cottage hall.
Washing machine 200 yen once
Dryer 30 minutes 100 yen
Available 24 hours a day.

Fireworks are prohibited in the hall.

There are women's restrooms near the front desk and women's baths in Jion no Yu.

There is a bathing facility "June no Yu" in PICA Chichibu. Guests staying at the hotel can use it free of charge.

• Click here for details such as business hours

Yes. It is in the women's bath.

Yes, there is an outlet in the room.
Please note that it is shared with facilities such as air conditioners.

基本的にコテージエリアへのお車の乗り入れはできませんが、
場内駐車場付きコテージをご利用のお客様のみ、指定の場内駐車場をご利用いただけます。
※荷物を運んで頂くためのカートを無料貸出しております。数に限りがありますので、使用後は必ずフロント前にお戻しください。

当事業地ではBBQ用機材のお持ち込みをご遠慮いただいております。
食材はお持ち込み可能でございます。
※食材をお持ち込みいただけますが、冷蔵庫の大きさ（50㎝×45cm程度）に限りがあります。
あらかじめご了承ください。

The use of fire over an open flame is prohibited.

あいにく、お持込等ご遠慮いただいております。なお、アウトドアオーベルジュ・コテージ、TAKIBI4のみ焚火台がございますので、焚火をお楽しみいただけます。

It is possible to gather on the terrace of one room, but it is large enough to accommodate 4 to 6 people.
(Chairs on each terrace can be moved. Please return to the original cottage after use. Please refrain from moving the table and BBQ grill.)

ペットの同伴は、

• ドギーコテージ
  室内へケージのご用意がございます。
• CAMP6
  室内へお連れになる際、必ずケージ・かご等（底のあるもの）をご利用ください。
• テントサイト（PARK&CAMPサイト(電源無しフリーサイト)

にご宿泊される方に限ります。

それ以外の施設では、ペットの同伴はできませんので、あらかじめご了承ください。
ペット同伴に関する詳細については、利用案内をご確認ください。

• Click here for usage information

It is a major premise when taking a dog that has been vaccinated against 5 or more types of vaccinations and rabies vaccinations.
In order to use it with more peace of mind, please bring your vaccination certificate or a photocopy.

* This does not apply if vaccination cannot be done due to illness or allergies.

You can pick it up free of charge at the front desk.

* Regarding amenities, please bring your usual items as much as possible to reduce waste.

The following are possible reasons for not receiving it.

When using a free email address
In free mail such as gmail, hotmail, and yahoo mail, it has been reported that the mail is sorted to the trash or another folder.
Can you use the search function to search for "pica" or check the trash can?

If your email address is spelled incorrectly

• In this case, after logging in from this login screen, you can change to a valid address from the "Change personal information" screen.

When registering a mobile email address
If you register with your mobile email address, it may not be possible to deliver properly due to the character limit. Please change to the PC address in the same way as above.

When the mail account is set to be rejected or specified
If you cancel the rejection setting etc. in your own email settings, it will be delivered.
Please change the settings so that you can receive emails from the domain @pica.co.jp.

If your mailbox is full
This is a possible case when you try to send an email to yourself, but do not receive it.

If none of the above cases apply, sorry for your inconvenience, but PICA Help Desk (0555-30-4580) Please contact us.

ほじょ犬のご宿泊に必要なフード、水入れ、食器、排泄シーツ、マット等の宿泊セットは、基本的にはほじょ犬のご利用者様側でご用意いただくようお願いしております。
ご予約の際に施設側でご用意させていただくものがある場合は、事前にご相談ください。

お部屋でのほじょ犬の待機場所はご利用者様が適当と思うところ（部屋の隅など）をご利用ください。
その際、ほじょ犬の専用の敷物などはご使用者様がご持参ください。

宿泊施設付属の共同浴場については、ご同伴者様がおみえになる場合、ご同伴者様にほじょ犬をお預かりいただくことでご利用いただいております。
ご同伴者様がいらっしゃらない時やご同伴者様も一緒にご入浴をご希望される際には、
ご利用者様ご自身の客室内、もしくは施設がご提案する施設内の待機場所にてほじょ犬だけで待機できるかをご相談させていただき、問題がなければご利用いただけます。

You can use docomo, softbank, and au together, but it may be difficult to connect depending on the location.

There is no internet environment available for all cottages.
Free Wi-Fi is available only around the front desk and in the forest cafe & dining area. (Email address registration is required)