Wild Cooking Garden|Frequently Asked Questions

FAQ

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Reservation/Price/Cancellation

Q
Do I need an appointment? By when should I make a reservation?
A

Be sure to make a reservation if you use more than 15 people.
Also, for customers who order foods that require a reservation,
Please make a reservation by 17:00 three days before (Wednesday 17:00 for Sunday reservation).

Q
By when should I change or cancel the number of people?
A

Cancellation rules differ depending on the reservation details.

Content

cancellation charge

Free up to the day before
Same day cancellation 100%

Free up to the day before
Same day 100%

Free up to 7 days in advance
6 days before ~ On the day 100%

Free up to 4 days in advance
3 days ago ~ Same day 100%

Free up to 4 days in advance
3 days ago ~ Same day 100%

Q
What is the payment method?
A

When visiting Wild Cooking Garden, please ask the receptionist and make payment.
Please pay by cash or credit card (JCB, VISA, MASTER).

Q
Can it be done in rain or bad weather?
A

Since it is an indoor barbecue facility, it can be used even in rainy or bad weather.

Q
Is it possible to specify the location?
A

We will inform you at the time of your visit, so we do not accept designation of the place before your visit.
Seats will be prepared for the group to make it as easy as possible to use, so please consult when making a reservation.

Q
Is there a child fee?
A

There is no child charge for customers over 3 years old as the price is set uniformly.
If you are 2 years old or younger, no additional fee will be charged, but if you need additional cutlery, please purchase locally.

Q
I've never had a barbecue, is it okay?
A

The most difficult thing in barbecue is "fire."
If you are worried about barbecue for the first time, please book empty-handed BBQ Premium.
You can enjoy the barbecue with peace of mind as the staff will be on fire.

Q
How many hours do you use?
A

当BBQ場は日中の部(~16:00)と夜間の部(~20:00)での入替制となっております。
入替の時間内であれば制限はございませんが、上記時間になりましたら一度ご退出いただくことになりますので、ご了承ください。
※BBQを十分に楽しむにあたり、最低でも2時間ほどはお時間取っていただくことをおすすめしております。

About BBQ, belongings, and sales items

Q
Does the staff grill the barbecue?
A

In order for you to enjoy "baking meat and vegetables on the barbecue" at our shop, you have to go through all the "baking" processes.
The empty BBQ premium is burnt and cleaned by the staff. All other plans are to be done by the customer.

Q
Is it OK to bring in?
A

Hand-held BBQ Premium customers are kindly requested to refrain from bringing in ingredients other than the ones we provide to ensure quality by cooking with appropriate heat.
Hand-held BBQ Standard customers can bring their own ingredients.
In addition, any customer can bring their own drinks.

Q
Are plates and chopsticks included?
A

Customers who pay for empty-handed BBQ and space usage fee will have chopsticks and plates for the number of people. It is necessary to purchase chopsticks plates for more than the number of people separately.
Also, the empty BBQ sauce comes with the ingredients, so please purchase the accompanying sauce separately.

Q
Is there anything you would like to prepare on the day, or is it convenient to have?
A

Please wear clothes that can be dirty.
Adult work gloves are also sold locally, but we recommend that you bring your own work gloves as well.
Also, please bring insect repellent spray in the summer.

Q
Do you need cleaning utensils for your dishes?
A

Detergent and scrubbing brush are prepared in the kitchen, so you don't need to bring your own.

Q
Is it possible to purchase additional ingredients? What kind of alcohol or drink do you sell?
A

Meat and vegetables can also be added.
We sell drinks such as draft beer, chuhai lemon, bottled wine (red, white, rose) and soft drinks.

Q
Do you sell ice?
A

Rock ice 1kg 350 yen (tax included)

Q
Is it possible to send luggage by courier in advance or to deposit the luggage?
A

You will be charged a luggage storage fee (400 yen/piece), but you can send it (time cannot be specified). If you wish, please contact us in advance.
Regarding luggage storage, there is a coin locker near the front of the campsite.
Luggage that does not fit in the coin locker can be stored at the Wild Cooking Garden reception (400 yen).

Please note:
・We cannot send refrigerated/frozen products such as cool flights.
・We cannot store refrigerated/frozen products. It will be stored at room temperature.
・Due to space limitations, we may refuse to keep your luggage.

About the facility

Q
Is there a nursing room or a place to change diapers?
A

There is one diaper stand for men and one for women.
A nursing room (with a water heater) is also available within 10 minutes on foot.

Q
Can the trash be thrown away?
A

There is a trash box in the hall, so please cooperate in sorting.

Q
Can pets enter?
A

You need to pay the entrance fee and follow the procedures below.

  • 1頭目1,000円、2頭目以降は1頭あたり500円の入場料をいただきます。
  • 「ペット(犬)同伴入場参加規約」にご了承いただいた方のみ入場可能です。 「ペット(犬)同伴入場参加規約」のダウンロードはこちら
  • Please be sure to connect to the lead in the hall.
Q
Are there convenience stores or supermarkets nearby?
A

There is a convenience store about 5 minutes by car, and there is a 10-minute supermarket by car, but if you re-enter by car there will be an additional charge, so please purchase the necessary things before visiting.

Q
I'd like to play with dutch balls and badminton. Is there a place where I can play?
A

場内ではお客様の安全確保のため、ボールや縄跳び、水鉄砲など道具を使った遊びはお断りさせていただきます。
BBQご利用のお客様は、遊園地「さがみ湖 MORIMORI」の割引チケットもご用意しておりますので、BBQご利用後はぜひ遊園地をご利用ください。

Q
I want to listen to music, so can I bring in sound? Is there a power supply?
A

Please refrain from playing musical instruments or playing music on a tablet terminal in the WCG field.
We also refuse to use outlets. Enjoy BBQ in nature.

PICA Sagami Lake