PICA point member system
Every time you use it, you can earn points and get accommodation discounts
You can make priority reservations!
FAQ
Top page> FAQ
Although it is not a complete reservation system, we will give priority to reservations, so if you fill up with reservations you will not be able to stay.
It is possible to stay on the day if there is space.
However, you may not be able to prepare meals even if you can prepare a room with a plan that includes ingredients.
For online reservations, please make a reservation after completing membership registration.
For reservations for accommodation today (on the day of use), we accept online reservations or at the local front desk.
With online reservations, you can register for reservations tomorrow or the same day if there is space available.
However, you cannot register a plan that includes ingredients that need to be reserved at least 4 days in advance.
For online bookings, cancellations cannot be processed on the day before and on the day of the event.
Please contact the local front desk or contact us using the web inquiry form.
We will contact you for confirmation. Then, the cancellation process is performed.
However, based on the incoming time of the email, we will also charge a cancellation fee.
The capacity is determined by the Inn Business Law and other regulations, so we cannot accept overtime.
Please consider booking a large room or split into two rooms.
We will decide your location the day before.
This is because all reservations are made, and among them, wheelchairs and elderly people are close to the front desk, people who come in two families are next to each other or close, and as young as possible and families with children are tried to leave.
Therefore, please note that even if you fill in the designation of the place in the communication column, etc., we will not be able to answer as it is.
On the other hand, if you have a handicap or an elderly person who wishes to be a place, please fill in that in the communication column. We will consider it to the extent possible.
In principle, there is no exemption from cancellation charge due to weather conditions.
However, this does not mean in the event of a disaster where public transportation such as railways and expressways is closed, so please contact the local area (0544-58-6881).
Since the impact will differ depending on the course and power, we will provide information on facility operation on the website and PICA help desk while judging the situation.
Yes. It is possible.
However, if the schedule is changed, the number of changes will be only once.
In addition, if the schedule is changed for the convenience of the customer within the cancellation charge generation period and the changed schedule is canceled, the cancellation charge, whichever is higher, the first cancellation charge or the changed cancellation charge, will be applied. Please note that.
We accept changes from your online reservation page or by phone or inquiry form.
There are two methods. Either facility can be added.
Reservations by e-mail are not accepted.
For changes, cancellations, additions, etc., please log in from My Page and complete the procedure, or contact and request from the inquiry form from the web.
It is not necessary. On the day of your stay, you will be charged the accommodation fee at the local front desk.
If you are using as a group, we may ask you to pay in advance.
Since the number of rentals is limited, it is sure that you make a reservation during busy season.
If there is space on the day, it is also possible to rent it.
In particular, tents, tarps, BBQ grills, tables, chairs, etc. may be out of stock.
We accept reservations by "Rental" of online reservation.
It can be accepted from the same day 3 months before the desired reservation date.
In addition, as a benefit of PICA members, there are members who can make priority reservations.
Depending on the day, it will be very crowded.
We're sorry, but please change your time and call back, or we accept online 24 hours a day.
If you have already made a reservation and want to change the contents, please contact us from the inquiry form from the web. We will contact you back.
For various inquiries such as accommodation facilities, please call pica help desk or contact and request from the inquiry form on the web. We will contact you back.
Please contact the local front desk at 0544-58-6881 for weather and surrounding road conditions.
By using the cancellation information distribution service only online, you will be notified of the cancellation information and you can make a reservation as soon as possible.
Please enter your registered email address from "Forgot your password" on the login screen.
We will send you a URL for resetting your password.
If you do not receive the email after a while, please check the spam folder or trash.
The following possible reasons for not arriving are:
If you use Lee's e-mail address
In free mail such as gmail, hotmail, yahoo mail, etc., it has been reported that mail is sent to a recycle bin or another folder.
Can you search for "pica" using the search function, etc., or check the recycle bin?
If your email address is misspelled
If you register a mobile email address
If you register with a mobile e-mail address, you may not be able to deliver properly due to character limits, etc. Please change to your PC address in the same way as above.
When you have set your email account to reject or make a specified incoming call
If you cancel the rejection setting etc. in the setting of your own email, it will arrive.
Change pica.co.jp to receive emails from @pica.co.jp's domain.
If the mailbox is full
In order to do so, if you send yourself an email and do not receive it, this case may be possible.
If none of the above cases apply, please contact the PICA Help Desk at 0555-30-4580.
No, we do not send the booking confirmation.
Please be sure to make a note of it, as the "reservation number" will be given over the telephone.
Even if you change or cancel your reservation, you can proceed smoothly with the reservation number.
When checking in at the front desk, you will also need to enter your "reservation number" on the registration card.
If you have an e-mail address, the operator can confirm the reservation details yourself by registering the e-mail address.
The password will be sent by the "password reissue procedure".
If you log in, print out the booking confirmation, and bring it to the front desk, the registration card will be omitted.
(Even when you make an online reservation, please print the reservation confirmation after logging in and come to the front desk.)
Please contact us and request from the web inquiry form such as schedule, number of people, usage fee, etc. We will contact you back.
We will guide you at the PICA help desk.
Help Desk 0555-30-4580
(Business hours: 9:00 a.m. - 4:00 p.m., closed)
It can be used by each company such as JCB, VISA, MASTER, etc.
It may not be the discount application date, or it may be outside the discount application conditions.
It may not be the discount application date, or it may be outside the discount application conditions.
当日に空きがありましたら、ご利用が出来る場合があります。
ご来場前にフロントへお電話にてご確認ください。
事前予約は承っておりませんので予めご承知おきください。
事前予約は出来ませんが、当日に空きがありましたら、別途料金でアーリーチェックインが出来る場合があります。
ご来場前にお電話にてご確認ください。
Check-out time may be extended for an additional fee only if there is space available on the day.
Advance reservations are not possible, so please check at the front desk on the day.
はい。可能です。
その場合は、お車は指定の場所にお停めいただきます。
また、チェックアウト方法をご案内いたしますので、チェックインの際にフロントスタッフにお申し出ください。
If you are staying only under the age of 18, you must obtain the consent (in writing) of a person with parental authority.
Please print, fill out, and seal the following Parental Consent Form and present it at check-in.
* One card is required for each person under the age of 18.
* Even if you are 18 years of age or older, if the guest is a high school student, one card is required per person.
* Please refrain from staying with only children under junior high school age.
ご利用日の3日前から対象となります。4日前までは手数料等は発生いたしません。また、食材の場合は利用日の3日前からが対象となります。
Payment will be made by email or mail from PICA Help Desk, and payment will be made from my page by credit card or by bank transfer to a designated account by the designated date.
The facility is normally open even in the rain. If you have a reservation, please prepare rain gear etc.
We recommend that you change the schedule (no fees, etc.) when you say "By all means ... in this weather ...".
However, if the schedule is changed, the number of changes will be only once.
In addition, if the schedule is changed for the convenience of the customer within the cancellation charge generation period and the changed schedule is canceled, the cancellation charge, whichever is higher, the first cancellation charge or the changed cancellation charge, will be applied. Please note that.
For per capita rates (per person rate plan), a cancellation fee will be charged depending on the number of people canceled.
However, in the case of setting the price per section (building) such as a tent site, a cancellation fee will not be incurred unless the partition (building) changes even if the number of people decreases.
Takes. The number of nights and buildings (lots) is subject to the cancellation fee.
Changes from 1 lot per night to 1 lot per night of a different type will not occur because it will be treated as a change to the last.
However, in the case of a change from 2 compartments per night to 1 lot per night, a cancellation fee will be charged for 1 lot.
On the day of the event, you can settle the payment together with the room rate at the local front desk. Alternatively, you can send the invoice to the designated location separately.
There are 3-piece sets of charcoal, firewood, juice, tea, shampoo, conditioner, body soap, soap, toothbrush, razor, hand towel, rainwear, etc.
Depending on the product, there may be no out of stock or handling. Please understand in advance.
It is necessary depending on the season. Since it is a campsite with a lot of nature, it is better to think that there are "mosquitoes, gnats, bees, moths" and so on.
Those who are vulnerable to insects should wear long sleeves, long pants, athletic shoes, etc., and bring screen tents and insect repellent goods.
Fireworks can only be held by hand at the designated place. (Fireworks and loud noises are prohibited.)
Please take your trash home with you. Combustible waste will be disposed of for a fee. (Please contact the front desk.)
当キャンプ場には、入浴施設を備えておりません。近隣の入浴施設をご利用ください。
最寄りの入浴施設 富士山 天母の湯(車で20分)
シャワーはゲストハウスでご利用いただけます。(無料)
【利用時間】15:00~翌朝10:00まで
There is a water supply (hot water does not come out), and there is only one place.
Most types of cars can be installed side by side. Please use the guesthouse side parking lot after 2 cars.
Yes, there is an outlet in the room.
Please use it carefully because it is shared with equipment such as heaters.
A forest barbecue garden is available at an additional charge.
Depending on the day and time, there are days when reservations are full, so we recommend that you make a reservation in advance.
Please use the barbecue garden in the forest because the barbecue around the tent site log cabin with a large number of people may cause trouble.
Reservations and Inquiries: PICA Help Desk 0555-30-4580
The use of fire over an open flame is prohibited. Please use a bonfire stand, barbecue grill, etc.
焚火台をご利用いただけましたら、テントサイト、コテージ等、全施設可能です。
コテージをご利用のお客様は、ウッドデッキ下にて焚火台をご使用ください。
docomo: It connects, but it's out of the area depending on the location.
softbank: You will be connected, but depending on the location, you will be out of the area.
au: Relatively good.
There is no internet environment available in all of the venues.
ペットの同伴は、ご予約の際その旨をお申し付けいただいた方に限ります。
(インターネット予約の方も、ペット入力項目がございます。)
ペット同伴に関する詳細については、利用案内をご確認ください。
5種混合以上の予防接種、狂犬病予防接種を済ませたワンちゃんであることがお連れいただく際の大前提です。
皆様がより安心してご利用いただくために予防接種の証明書、あるいはコピーしたものをお持ちいただきますよう、ご協力願います。
※疾患やアレルギー等で予防接種が出来ない場合はその限りではありません。
The following are possible reasons for not receiving it.
When using a free email address
In free mail such as gmail, hotmail, and yahoo mail, it has been reported that the mail is sorted to the trash or another folder.
Can you use the search function to search for "pica" or check the trash can?
If your email address is spelled incorrectly
If you register a mobile email address
If you register with a mobile e-mail address, you may not be able to deliver properly due to character limits, etc. Please change to your PC address in the same way as above.
When you have set your email account to reject or make a specified incoming call
If you cancel the rejection setting etc. in the setting of your own email, it will arrive.
Change pica.co.jp to receive emails from @pica.co.jp's domain.
If the mailbox is full
In order to do so, if you send yourself an email and do not receive it, this case may be possible.
If none of the above cases apply, please contact the PICA Help Desk at 0555-30-4580.
The nearest supermarket takes about 20 minutes by car. It is recommended to buy before coming.
PICA point member system
Every time you use it, you can earn points and get accommodation discounts
You can make priority reservations!
First time camp!